… and it just happens to be the Dominant Narrative about your organization, what will you do?
If you’re Jeff Bezos, you own it. “Hey, sorry, we’re new at this too.”
And a little humor never hurts.
Contrition and a considered sense of humor can diffuse many potential crisis communication issues.
If you’re Jeff Bezos, you own it. “Hey, sorry, we’re new at this too.”
And a little humor never hurts.
Contrition and a considered sense of humor can diffuse many potential crisis communication issues.
No comments:
Post a Comment